Equotix One API
  1. Webhook
Equotix One API
  • Getting Started
    • Introduction
    • Authentication
    • API Example
    • Rate Limits
    • API Terms of Use
  • Extension
    • Dashboard
      • Announcement
        • extension/dashboard/announcement/get
    • Module
      • Invoice
        • extension/module/invoice/get
      • Whatsapp
        • extension/module/whatsapp/send
    • Report
      • Channel Payout
        • extension/report/channel_payout/get
    • Total
      • Promotion
        • extension/total/promotion/get
        • extension/total/promotion/getCategory
        • extension/total/promotion/getHistory
      • Tax
        • extension/module/tax/get
  • Integration
    • Channel
      • integration/channel/get
    • Extension
      • integration/extension/get
    • Profile
      • integration/profile/get
  • Inventory
    • Addition
      • inventory/addition/add
      • inventory/addition/edit
      • inventory/addition/delete
      • inventory/addition/get
    • Brand
      • inventory/brand/add
      • inventory/brand/edit
      • inventory/brand/delete
      • inventory/brand/get
    • Category
      • inventory/category/add
      • inventory/category/edit
      • inventory/category/delete
      • inventory/category/get
    • Deduction
      • inventory/deduction/add
      • inventory/deduction/edit
      • inventory/deduction/delete
      • inventory/deduction/get
    • Flow
      • inventory/flow/get
    • Item
      • inventory/item/add
      • inventory/item/edit
      • inventory/item/delete
      • inventory/item/get
      • inventory/item/editStock
    • Location
      • inventory/location/add
      • inventory/location/edit
      • inventory/location/delete
      • inventory/location/get
    • Purchase Order
      • inventory/purchase_order/add
      • inventory/purchase_order/edit
      • inventory/purchase_order/delete
      • inventory/purchase_order/get
    • Reservation
      • inventory/reservation/add
      • inventory/reservation/edit
      • inventory/reservation/delete
      • inventory/reservation/get
    • Stock Take Job
      • inventory/stock_take_job/get
    • Supplier
      • inventory/supplier/add
      • inventory/supplier/edit
      • inventory/supplier/delete
      • inventory/supplier/get
    • Transfer Job
      • inventory/transfer_job/get
    • Transfer
      • inventory/transfer/add
      • inventory/transfer/edit
      • inventory/transfer/delete
      • inventory/transfer/get
  • Sale
    • Credit Note
      • sale/credit_note/add
      • sale/credit_note/edit
      • sale/credit_note/delete
      • sale/credit_note/get
      • sale/credit_note/getHistory
      • sale/credit_note/addHistory
    • Customer Group
      • sale/customer_group/add
      • sale/customer_group/edit
      • sale/customer_group/delete
      • sale/customer_group/get
    • Customer
      • sale/customer/add
      • sale/customer/edit
      • sale/customer/delete
      • sale/customer/get
      • sale/customer/addReward
      • sale/customer/getReward
    • Order
      • sale/order/add
      • sale/order/edit
      • sale/order/delete
      • sale/order/get
      • sale/order/getHistory
      • sale/order/addHistory
  • Setting
    • Channel Group
      • setting/channel_group/add
      • setting/channel_group/edit
      • setting/channel_group/delete
      • setting/channel_group/get
    • Company
      • setting/company/get
    • Credit Note Status
      • setting/credit_note_status/add
      • setting/credit_note_status/edit
      • setting/credit_note_status/delete
      • setting/credit_note_status/get
    • Currency
      • setting/currency/get
    • Language
      • setting/language/get
    • Order Status
      • setting/order_status/add
      • setting/order_status/edit
      • setting/order_status/delete
      • setting/order_status/get
    • Payment Method
      • setting/payment_method/add
      • setting/payment_method/edit
      • setting/payment_method/delete
      • setting/payment_method/get
    • User Group
      • setting/user_group/get
    • User
      • setting/user/get
  • Webhook
    • Webhook Introduction
    • Sale
      • sale_order
      • sale_credit_note
    • Extension
      • Module
        • Whatsapp
  1. Webhook

Webhook Introduction

Webhook allows you to receive notifications from Equotix One when any of the subscribed events happen. You can subscribe to a webhook from your Equotix One dashboard.

Subscribing to Webhook#

The page to enter your webhook URL can be found in Settings >> Webhook.
image.png
FieldDescription
StatusThe status of the webhook.
Callback URLThe webhook URL to receive the data.
EventsThe events you wish to receive.
Webhook Sent (This Month)The total count for webhook sent out this month to your callback URL.
Failed CountThe total count for webhook sent out that failed this month.

Retries and Failure#

Webhook waits for a 200 http response code within 5 seconds. If for some reason the connection is disrupted or unavailable, the webhook will retry another 4 more times before stopping.
Webhook will retry after 2 minutes for the first retry, 4 minutes for the second retry and an extension of 2 minutes per each retry.
If a webhook has more than 50% failure rate in a month, it will be automatically disabled until you re-enable it.

Example Webhook#

All webhooks are sent via POST with a JSON payload. It is presented in this general format.
{ "event": "string", "data": { ... } }
FieldDescription
eventThe event type of the webhook you have subscribed to.
dataThe data in the webhook, depending on the event type. Refer to the respective webhook documentation.
Modified at 2025-12-09 07:47:25
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